tk997 Terms and Conditions

1 Introduction & Scope

These terms and conditions (referred to as the "Agreement" or "Terms") apply to the use of the tk997 platform and all its services. tk997 is an online gaming and sports betting platform operated for Bangladeshi users.

These terms form a legally binding agreement between the tk997 platform ("we", "us", "service provider") and the registered user ("you", "member", "player").

1.1 Scope of Terms

This agreement covers the following:

• Rules for account registration and management
• Terms for financial transactions
• Rules for bonus and promotional offers
• Guidelines for gaming and betting
• Responsible gaming policy
• Dispute resolution procedures

1.2 Other Policies

Alongside these terms, our Privacy Policy and Responsible Gaming Policy apply together. These documents form an overall legal framework that governs your relationship with tk997.

2 Account Registration

A registered account is required to access the full services of the tk997 platform. At the time of registration, you must provide accurate, complete, and up-to-date information.

2.1 Registration Requirements

• Each individual may create only one account. If a single person holds multiple accounts, all accounts will be closed.
• The name, address, and identification details you provide must be real and accurate.
• It is your responsibility to keep your account login details (username and password) completely confidential.
• Sharing account details with any third party is strictly prohibited.

2.2 Identity Verification (KYC)

To ensure security and prevent financial irregularities, tk997 reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued documents may be requested for verification. Withdrawals may be placed on hold until verification is complete.

3 Age Limit & Eligibility

By registering, you confirm that you are at least 21 years of age. tk997 may request proof of age in suspicious cases and reserves the right to close the account of any minor and forfeit all related funds.

3.1 Geographic Eligibility

tk997 is primarily operated for Bangladeshi users. Access may be restricted from certain regions. It is your sole responsibility to use this platform in compliance with the laws of your local area.

3.2 Prohibited Persons

• Those who are under 21 years of age.
• Those whose accounts were previously closed due to a violation of tk997's rules.
• Those who have an active voluntary self-exclusion in place.
• Those who are unable to make sound decisions due to mental health reasons.

4 Deposits & Withdrawals

All financial transactions on tk997 are conducted in Bangladeshi Taka (BDT / ৳). We guarantee secure and fast transactions.

4.1 Accepted Payment Methods

tk997 accepts deposits and withdrawals via the following methods:

• bKash — Mobile banking
• Nagad — Mobile banking
• Rocket — Mobile banking
• Bank Transfer — Major Bangladeshi commercial banks (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)

4.2 Deposit Limits

4.3 Withdrawal Conditions

• Minimum withdrawal: ৳1,000.
• Processing time: Approved withdrawals are generally completed within 1 hour.
• Withdrawal requests are approved subject to verification.
• Withdrawals can only be made via the same method used for the deposit (to prevent fraud).
• Large withdrawal amounts may be held if identity verification has not been completed.

4.4 Financial Fraud

Chargebacks, fraudulent transactions, or the use of unauthorized payment methods are strictly prohibited. If such activity is detected, the account will be closed and the related funds will be forfeited. Legal action may be taken if necessary.

5 Bonuses & Promotions

tk997 offers various types of bonuses and promotional offers. Each offer has its own terms, which must be read carefully before registering or claiming.

5.1 Welcome Bonus

5.2 Bonus Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount (on the bonus amount only, not on the combined total of deposit and bonus).

5.3 General Bonus Policy

• Each member may claim a bonus only once.
• If wagering requirements are not met within the specified time limit, the bonus may be cancelled.
• Wagering requirements must be fulfilled before winnings from a bonus can be withdrawn.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• tk997 reserves the right to change or withdraw any bonus offer at any time.

5.4 VIP Program

tk997's VIP program has five tiers, each with a different weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

You can advance to higher tiers through regular play. Each VIP tier has its own benefits and conditions.

6 Gaming Rules

The following rules apply to the use of all games and betting services available on tk997.

6.1 Betting Rules

• A bet once confirmed cannot be changed or cancelled.
• If a bet is cancelled due to a technical issue, the bet amount will be refunded.
• tk997 reserves the right to cancel bets placed on incorrect odds.

6.2 Sports Betting

Betting is available on various sports including cricket, football, kabaddi, and basketball. Betting market explanations are provided as general examples only — no specific match, date, or live odds are provided.

6.3 Casino Games

Various types of games are available including slots, live casino, and fishing games. Each game has its own rules, which can be found within the game. All games are operated by verified software providers and fair play is ensured.

6.4 Technical Issues

In the event of an internet disconnection or other technical problem, tk997's servers hold the authority to determine the game outcome. Server logs will be treated as the final evidence.

7 Fair Play & Fraud

tk997 is committed to maintaining a fair, impartial, and safe gaming environment. Any fraudulent activity is identified through our detection systems.

7.1 Prohibited Activities

• Placing bets using bots or automated software.
• Bonus abuse or the use of bonus hunting strategies.
• Artificial transactions through multiple accounts.
• Collusive betting between players.
• Match-fixing or betting based on insider information.
• Any attempt at hacking or system exploitation.

7.2 SSL Protection

tk997 uses SSL encryption technology to keep your personal information and financial data secure. Safe transactions on our platform are always ensured.

8 Account Suspension or Closure

8.1 Closure by tk997

tk997 may permanently or temporarily suspend an account for any of the following reasons:

• Violating any provision of these terms and conditions.
• Registering with false or incorrect information.
• Participating in fraudulent activities.
• Violation of age restrictions.
• Financial fraud or chargebacks.

8.2 Voluntary Closure

You may request to close your account at any time. Please complete all pending withdrawals before closure. For more information on self-exclusion, visit our Responsible Gaming page.

8.3 Balance After Closure

If an account is closed due to a rule violation, undistributed bonuses and funds from suspicious sources may be forfeited. Legitimately earned balances will be returned.

9 Responsible Gaming

tk997 places the highest priority on responsible gaming. Gambling is a form of entertainment — it is not a solution to financial problems.

9.1 Setting Limits

You can set daily, weekly, or monthly deposit and betting limits on your account. These limits help keep your gaming experience controlled and enjoyable.

9.2 Self-Exclusion

If you feel that gambling is having a negative impact on your life, contact our support team to request voluntary self-exclusion. For more details, visit our Responsible Gaming page.

10 Privacy & Data Protection

The methods by which your personal information is collected, stored, and used are described in detail in our Privacy Policy. tk997 does not sell or transfer your information to third parties.

10.1 Use of Cookies

Our website uses cookies to improve your experience. By continuing to use the site, you are consenting to the use of cookies.

10.2 Data Sharing

Your information may be disclosed in response to legal obligations, fraud investigations, or requests from government authorities. Beyond these cases, your information is kept confidential.

11 Intellectual Property

All content on the tk997 platform — logos, trademarks, graphics, software, text, and designs — is the intellectual property of tk997 or its associated parties. Reproduction, distribution, or commercial use of these without written permission is prohibited.

The intellectual property rights of game content are reserved by the respective game developers and publishers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming).

12 Limitation of Liability

To the maximum extent permitted by law, tk997 is not liable for:

• Financial losses arising from gambling.
• Losses caused by internet connection or device issues.
• Failure of third-party services (including payment gateways).
• Losses resulting from unauthorized account access (if you share your password).
• Service unavailability during server maintenance.

13 Changes to Terms

tk997 reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on this page. For significant changes, a notice will be sent to the registered email address or posted on the platform.

Continued use of the platform after any changes will be considered your acceptance of the new terms. You are advised to review this page regularly.

14 Contact & Dispute Resolution

14.1 Support Contact

For any questions or complaints regarding these terms and conditions or our services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in both Bengali and English.

14.2 Dispute Resolution Process

If a dispute arises, please contact our support team first. We always prioritize resolution through discussion. After a complaint is submitted, we will investigate and respond within a reasonable time.

14.3 Final Provisions

For any legal interpretation related to these terms and conditions, tk997's interpretation shall be considered final. The waiver of any provision of this agreement shall not be considered a waiver of any other provision.